Our Software and DRM Services, and this website
Drumlin Security Ltd is an international IT Services business with customers throughout the world, notably in North America, South America, Europe, South-East Asia, China and Australasia. Our websites and DRM servers are based in the USA, UK and Singapore. We have been providing cost-effective PDF copyright protection and security services since 2006, with a large number of highly satisfied clients - please see our Testimonials page for a selection of client comments
Information we collect: Users of most Drumlin Security Ltd software and websites are not required to register or provide any personal details in order to use the services we provide. Pro editions of Javelin and Javelin3 for Windows, and users of the Drumlin and DrumlinPublisher secure PDF creation software are required to register in order to identify themselves and their ownership of documents they wish to make secure. For users who do register for our software products only basic information provided by the user or publisher is stored and no financial or other personal data is held by us. We do not share your information with any other party. Registered users of our secure publishing software (notably DrumlinPublisher for offline services and the Publisher registration options of our online services) and those making email enquiries for service provision are added to our newsletter list and may receive information from us with the option to opt out of these additional information services if they wish. When secured documents are authorized the following information is recorded: the code used, documentID, date/time, summary device details, software version and IPaddress. This information is retained in the DRM Server Activity Log, which is retained for three years, and is available to our team and the publisher of the documentID in question, but not to any other parties.
Users of all versions of our offline software requiring access to secured documents will need to enter an authorization code when prompted in order to obtain permisssion to view the file in question (or be provided with a user-specific license file for the document in question - Javelin Pro editions only). For code-based authorizations, details of the authorization code used, date and time, IP address, software version used and basic device-related information are sent to our server and stored as part of this process in order to verify and track usage. This information is available to our team and to the document publisher in order to provide support to end users and the publisher. This data is not made available to any other parties.
Users of Drumlin and DrumlinPublisher will be registered users of these products and in most instances will be subscribers to our Digital Rights Management (DRM) services. As with Javelin Pro editions, basic registration data is retained as an essential element of service provision, but is not used for other purposes or passed onto third parties. Where formal approval for inclusion of customer testimonials and/or logos/graphics has been given this information may be made available for public viewing on our websites and in our press releases and other marketing materials.
Users of our online web-based PDF security services may be registered in some instances, and where registered any personal details such as name and email address, are retained purely for the purposes of service provision to that user and only made available to the publisher whose files they are accessing. Publishers may also register users of their own services and remain responsible for the retention and proper use of such information in accordance with the Privacy policies outlined above and in accordance with national and international guidance and laws on the use of such information.
Users of any of the above products and services may request removal of any personal details held on our servers at any time, although as noted, in most instances no personal data is held. Removal of such data may result in some services and/or software no longer being available to that user.
Company services and Policies
We assist training organizations, educational publishers and others in the selection and implementation of PDF, Print-on-demand and ePUB-based publishing solutions. The Drumlin Publisher and Javelin reader products and associated services provide secure offline PDF document distribution for individuals, corporates, training organizations and publishing enterprises. We also provide Online (web-based) secure PDF distribution services on an Automated or Managed Service basis, with files hosted on our www.webdoxx.com and www.pdf2html5.com servers. Dedictaed server solutions and bespoke readers are available as options.
Our standard end user software products are provided free of charge. Where users wish to take advantage of services, such as software development, usage of the digital rights management (DRM) services, document conversion, e-commerce solutions, consultancy etc., separate charges are made. We invest heavily into the continuing provision of the service and the ongoing development and support of the product set and services. We believe that secure publishing should be simple, cost-effective and in the best interests of both publishers and end customers. By its very nature electronic publishing with digital rights management (DRM) attracts a range of views on its value and justification, and it must always be seen as primarily a form of copyright protection - a deterrent to copyright abuse. We are very grateful to publishers and end users for their assistance with our project, particularly in suggesting new functionality, identifying faults, and helping us with multi-language translations
Feedback: We rely heavily on our users for feedback on technical problems with installation, operation of the software, functionality and possible security issues. It is a vital contribution to our efforts to produce the best possible solutions with little or no charge where possible. If you have any issues to raise with us please email us at the earliest opportunity.
Editorial content: Suggestions for improvements, corrections and recommendations are very much welcomed. All information provided on this site should be considered as copyright of Drumlin Security unless otherwise stated. The editors are not responsible for the content of any other sites to which links are provided. We do not accept payment for links, entries or advertising. We reserve the right to provide links from our websites to customer websites and services that we manage on behalf of customers.
Modern Slavery: Drumlin Security is committed to acquiring goods and services for its use without causing harm to others. We make reasonable endeavours to ensure all those within our supply chains are not subject to any form of forced, compulsory / bonded labour or human trafficking and that they are paid in line with the national minimum wage.
About our websites and services
Use: In using our websites (including our pdf2html5.com and webdoxx.com online services websites) the User (deemed to include the Publisher of any materials made available through this website and our DRM services) indicates their agreement to be bound by the following Terms and Conditions:
User Conduct: The User warrants that in its use of the Websites and associated DRM services it shall:
(a) use the Websites and associated DRM services only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Websites by any third party
(b) not engage in any conduct which is unlawful, or which may harass or cause distress or inconvenience to any person
(c) without prejudice to the generality of paragraph (b) above, not upload, post, transmit or distribute any material or information in which the User does not own the intellectual property rights or for which the owner and author have not given written permission for their publication by the Licensee, or any material which is in any way unlawful or which is potentially harmful, threatening, abusive, libellous, pornographic or otherwise obscene, or racially or ethnically or otherwise objectionable
(d) not upload, post, transmit or distribute any material or information which contains a computer virus, or other code, files or programs intended or having for effect to disrupt or otherwise adversely affect the operation of the Website or of other Users' computer systems
(e) not directly or indirectly resell any of the content of the Website and associated services for commercial gain, other than in pursuit of its own legitimate publication activities or with the prior written agreement of Drumlin Security
(f)to pay for services provided in a timely manner, typically monthly or annually in advance
Drumlin Security Ltd shall be entitled to remove any material or restrict or terminate your access to the Websites and associated services in the event that any of the above conditions or warranties are breached.
Disclaimer: The contents of the Websites that are the copyright of Drumlin Security Ltd and associated services (the 'Contents') are provided to the User by way of general background information only. The User should not rely on the accuracy of any part of the Contents. The User accepts and acknowledges that Drumlin Security Ltd, its representatives and advisers, shall not in any way be liable for any damage, loss, costs or expenses arising directly or indirectly from the User's downloading of any of the Contents from the Web Sites, or its reliance on or use of any of the Contents for any purpose. Without prejudice to the foregoing generality, Drumlin Security Ltd hereby excludes, insofar as permitted by law, all warranties and representations, express or implied, in respect of any of the Contents, including but not limited to any information, files, names, images, pictures, logos and icons forming part of them, including but not limited to warranties of satisfactory quality, fitness for a particular purpose, non-infringement of third party rights or any law, compatibility, security and accuracy.
Hypertext links: The Website and its Contents may incorporate links to the websites and services of third parties. Such links are provided for the User's convenience only, and their provision does not constitute an authorisation by Drumlin Security Ltd to the User to access such third-party websites, nor an endorsement of the content of such third party websites by Drumlin Security Ltd. The User acknowledges and accepts that Drumlin Security Ltd is not, and shall not be held responsible for any damages, loss, costs or expenses arising from the use of such third party web sites, or products or services available through such third party web sites.
Security software and offline DRM services: The DrumlinPublisher, AdminApp, Drumlin, Javelin and JavelinPro software that may be used in conjunction with the offline DRM Services are subject to standard license terms available here. The Licensee is only permitted to securely publish files for which they are the author and owner, or for which the owner and author have given written permission for their publication by the Licensee. Where the Licensee is not the owner or author of such files they may only publish files provided by a member of their immediate family or on behalf of their registered corporate business entity. Publishers wishing to send us their own PDFs can request that a Non-Disclosure Agreement (NDA) be signed regarding this material - our standard NDA can be downloaded here.
Solutions provided (whether offline or online) must be evaluated by the publisher to satisfy themselves that the security provided is suitable and sufficient for their requirements. Drumlin Security Ltd provides the software and services "as is" without warranty or condition of any kind either express or implied including without limitation any implied warranties or conditions of merchantability or fitness for a particular purpose or durability. Drumlin Security Ltd does not warrant that the Licensed Software and Services will be error free or that use of the Licensed Software and Services will meet the Publishers or any end user's needs. The Drumlin DRM network service is typically available for a very high percentage of the time but 100% availability is not guaranteed. Customers who opt for subscription-based services may cancel these at any time. Drumlin Security may likewise cancel customer usage of subscription or other services it provides for technical or commercial reasons at its own discretion giving a minimum of one month's prior notice to the customer in question (or a longer period if a service contract is specified with a longer minimum period than one month which has been separately agreed in writing). In such circumstances a partial refund of any unused pre-payments may be made at the discretion of Drumlin Security Ltd. Authorization codes and Document Licenses issued to or by publishers will remain available if fully paid up, for a period of at least one year following termination of subscription service contract arrangements or for at least 3 years otherwise. Activity log records available online will be retained for a maximum period of 3 years and will then be archived and deleted.
Offline DRM security solutions are provided using authorization codes or Licence files as the principal mechanisms for ensuring that a specific document on a specific customer device is permitted to view a specific document. The issuing of such codes and license files is subject to (i) payment in advance for the codes or licenses ordered; (ii) issuing of one code or licenses per document per customer (individual) unless otherwise agreed by Drumlin Security Ltd in writing or for purely test purposes; (iii) unless otherwise agreed in writing, multi-usage codes are provided on the basis that a specific customer may be permitted to install the document on more than one device owned by that customer or for re-installation of a document in the circumstances that their device is lost or stolen, or the operating system and files have had to be reinstalled; (iv) the use of code resets and code re-assignments remains at the discretion of Drumlin Security Ltd. Code resets by publishers are subject to a quota set by Drumlin Security Ltd; (v) unused code quotas may be carried forward from year to year, subject to the subscription service being retained at the previous year's level.
Copyright: Except where expressly indicated otherwise, copyright in all of the Contents of the Websites and associated DRM Services belong to Drumlin Security Ltd.
Trade marks: The names and logos identifying the Websites and Drumlin Security Ltd and its products and services are either (a) proprietary marks of Drumlin Security Ltd or (b) marks which Drumlin Security Ltd is licensed to use, and nothing in these Terms and Conditions shall confer on the User any licence of any such mark or of any other intellectual property right of Drumlin Security Ltd (subject always to the above provisions relating to copyright).
Governing law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England. Any disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England.
Non-acceptance of the terms and conditions: If you do not accept these terms and conditions in full, you must cease using the Websites and the associated DRM Services immediately.