McAfee, Norton and other antivirus (AV) software

Older Windows PCs and some more recent versions include antivirus or internet security software facilities from third party suppliers such as Symantec (formerly Norton) and McAfee, amongst many others. In general AV software does not interfere with or object to our software, all of which is virus free and “signed”. As our Javelin Downloads page explains:

“All our software products have been checked to ensure they are virus free. Norton Antivirus users – if your antivirus software will not accept a download from us or deletes it/places it in quarantine, we are certain that this is a false positive. Please report this to Symantec as an error. To resolve this please either turn off the offending behavior in Norton’s software (Insight and/or SONAR) or recover the quarantined file from within Norton Antivirus, or use another antivirus product like AVG!”

We have received one report that McAfee AV software interferes with the operation of AdminApp under Windows 10, but this can be avoided by turning off the offending behavior in McAfee.